Returns & Refunds

We provide refunds on all products that are full price. Any products purchased on sale won’t be refunded. We can offer a refund for any unwanted item that is returned to us in a new, unworn and saleable condition with the original packaging. 

Any claims for unwanted/misprinted/damaged/defective items must be returned within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date.

At the moment, we are not able to offer exchanges. However, you can return your product for a refund and place a new order for the preferred item.

You can contact us by using the contact form or email us at info@nineti.nl to arrange your return. We'll help you resolve your issues quickly.